- Home
- Contact
How to apply — from form to listed installer in 7 days
Becoming an ECBC authorised installer is a 5-step journey, from your initial registration through hands-on training at our Windsor HQ to being publicly listed on the ecbc.uk installer directory. Most applicants complete the process within 7–10 working days.
5-STEP APPLICATION PROCESS
Submit your details via the Register Today form on the Become Authorised page — name, company, qualifications, and your preferred training route. We confirm receipt within 1 working day.
Confirm your Part P, 18th Edition Electrical, or Gas Safe credentials. No prior electric boiler experience required — many trainees install their first ELEKTRA the day after attending.
Pick from FREE in-person sessions at our Windsor HQ (Friday mornings or afternoons) or our online CPD-certified module library. Combine both for the strongest foundation.
Hands-on with live ELEKTRA, SMART and GUIVAL boilers. Cover wiring, commissioning, fault diagnosis (F1/F4/F5/F8), accessory installation and Care Plan resale. Lunch included.
Receive your CPD certificate, authorised installer ID, and a public listing on the ecbc.uk directory. Trade pricing, priority Tech Helpline, customer leads, and 10-year warranty eligibility unlock.
Flexible dispatch — tailored to your branch network
Whether you’re a single-site trade counter ordering a couple of boilers a week, or a 30-branch national distributor pre-booking quarterly volume, we have a logistics arrangement that fits.
Standard Boiler Dispatch
Palletised next-day dispatch on every boiler in UK stock. Order by 12 noon Mon–Thu for next working-day delivery to your branch.
- Palletised freight, fully wrapped
- Tail-lift unloading at your branch
- Live tracking SMS & email
Express Accessory Delivery
Small parts and accessories — valves, ZeroCal+ cartridges, isolators — dispatched same-day via DPD or UPS for next-morning arrival.
- 16 SKUs in stock at Windsor HQ
- DPD & UPS · pre-noon delivery
- £12 flat shipping per consignment
Bulk Container Orders
Pre-book a 20ft or 40ft container direct from the Italian factory. Skip the UK warehouse entirely — ideal for national multi-branch distributors.
- 200–500 units per shipment
- Direct to your distribution centre
- Lowest per-unit landed cost
Quarterly Stock Pre-Order
Reserve Q1 / Q2 / Q3 / Q4 production batches at the factory in advance. Lock in tier pricing and guaranteed dispatch dates for your forecast volumes.
- Booked 60–90 days ahead
- Volume-tier pricing protected
- Phased release per branch
Safety Stock Reserve
For Tier 1 stockists — we hold a ring-fenced inventory pool in your account name at Windsor HQ. Same-day pull-down whenever demand spikes.
- 10–50 units ring-fenced for you
- Invoiced only on pull-down
- Same-day release on call-off
Returns & RMA Collection
Pre-paid courier collection from your branch for faulty stock, damaged-on-arrival items, or unsold pre-order surplus. RMA generated in 5 minutes.
- Pre-paid collection labels
- Photo upload via portal
- Credit note within 7 days
Need Help Choosing the Right Electric Boiler?
