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We're here to help — talk to real engineers.
Got a question about your ELEKTRA or GUIVAL boiler? Need a quote, want to book a Home Survey, or have a warranty enquiry? Our Windsor-based team replies fast and won’t put you on hold.
Send us a message.
Fill out the form below and a member of our team will reply within working hours. For urgent issues, please call us on 020 8998 2024.
10 minutes from Windsor Castle
Get in touch with the right team
Skip the switchboard and contact the right department directly. Each one is staffed by ECBC engineers — no outsourced call centres, no scripts.
Sales & Quotes
New boiler purchases, Home Surveys, product advice, and quotes for installations across the UK.
Service & Repairs
Book a callout, schedule your 2-year service, or troubleshoot fault codes with our engineers.
Installer Support
Trade-only support for the authorised installer network, training enrollment, parts and dispatch queries.
Press & Media
Press enquiries, partnership opportunities, content collaborations and trade event invitations.
- contact@electriccombiboilers.uk
- Mark "Press" in subject line
Windsor (Head Office & Training Centre)
Our Windsor HQ houses a working showroom of the full ECBC boiler range, a dedicated training centre, and a fully-equipped workshop. Drop in by appointment to see ELEKTRA boilers in action and meet our engineers.
Electric Combi Boilers Company
Green Acres, Oakley Green Road, Windsor, Berkshire SL4 4QF
Monday – Friday · 9 am – 5 pm
Closed on weekends & UK bank holidays
Free on-site parking
10 minutes from Windsor Castle · 5 minutes from M4 (Jct 6)